Effective
2026-05-03
Last verified
2026-06-23
Status
legal-review
Owner
Legal and Product

NetQnect Cookie Notice

Draft status: for legal review before publication.

Effective date: 2026-05-03

Contact: legal@netqnect.com

1. About This Notice

This Cookie Notice explains how NetQnect uses cookies and similar technologies on the website, web app and related online services.

2. What Cookies Are

Cookies are small files stored on a device. Similar technologies include local storage, pixels, SDK identifiers and analytics tags.

3. Cookie Categories

NetQnect may use:

  • Strictly necessary cookies and storage: needed for login, security, routing, session integrity, fraud prevention, load balancing, consent records and service operation.
  • Preference cookies and storage: used to remember user choices such as language, display settings, privacy settings and consent choices.
  • Analytics cookies and SDKs: used to understand website and app performance, feature use and reliability. These are non-essential and require consent where required by law.
  • Performance and diagnostics SDKs: used to understand crashes, latency and technical reliability. These are controlled through app privacy settings where available.
  • Marketing cookies and pixels: not currently approved for use unless separately configured, disclosed and consented to.

4. Current Website Position

Non-essential website analytics must not load for UK or EU users until consent is collected. If analytics is enabled later, the website must use a consent banner or equivalent consent control before analytics cookies, analytics storage or similar tracking starts.

5. Managing Choices

Users can manage cookies through browser controls. Where NetQnect provides a consent banner, users can accept, reject or change non-essential choices through that control.

App users can manage analytics, crash reporting, performance reporting and related privacy settings inside the app where available.

Where the website receives a browser Global Privacy Control or equivalent legally recognised opt-out preference signal, NetQnect treats that signal as a request to keep optional analytics and marketing technologies off for that browser unless and until a legally approved alternative process is implemented.

6. Third-party Cookies

Some third parties may set cookies or use similar technologies when their services are enabled. This may include analytics, authentication, payment, support, hosting, video, social, advertising or embedded content providers.

The Subprocessors list explains the main provider categories.

7. Changes

We may update this Cookie Notice when cookies, SDKs or tracking technologies change.